The Capital Hotels, Apartments & Resorts
Front Desk Agent
Salary: R7,000 – R8,000 per month
Employment Type: Permanent, Full-Time
About Us
Capital Hotels is redefining hospitality through equality and innovation. We’re rebuilding the industry’s reputation by fostering a staff-first culture where dignity, integrity, and exceptional guest service are paramount. Our team is our greatest asset.
Why Join Us?
- Thrive in a respectful environment where your voice matters
- Fast-track career growth – we reward talent proactively
- Join a team of action-oriented professionals
- Promotions based on values: rigor, discipline, and critical thinking
Key Responsibilities
- Efficiently manage guest check-ins/check-outs
- Maintain accurate guest accounts and process transactions
- Address guest requests and special requirements promptly
- Assist with reservation management as needed
Requirements
- Matric certificate essential
- Hospitality qualification or related field preferred
- 1-2 years reception experience in hospitality
- Proficiency in Protel PMS and MS Office
- Proactive problem-solving skills under pressure
- Strong team player with exceptional communication
- Flexibility to work rotating shifts
- Discretion with confidential information
Note: Successful applicants relocating to the hotel’s city will be responsible for relocation costs.
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